Privacy Policy

Last updated: April 12, 2026

Epidis Pharma (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website at epidispharma.com or engage with our pharmaceutical services.

Information We Collect

We may collect the following types of information when you interact with our website or services:

Contact Information: Name, email address, phone number, company name, and job title provided through our contact form or partnership inquiries.
Business Information: Product category interests, service requirements, and other details relevant to pharmaceutical partnership inquiries.
Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on our website, collected automatically through cookies and similar technologies.
Communication Records: Correspondence and records of interactions when you contact us via email, phone, or WhatsApp.

How We Use Your Information

Epidis Pharma uses the information we collect for the following purposes:

To respond to your inquiries and provide information about our pharmaceutical services, including supply chain management, regulatory affairs, and market access solutions.
To evaluate and facilitate potential business partnerships and service agreements.
To improve our website, services, and user experience through analytics and performance monitoring.
To send relevant industry updates, service announcements, and marketing communications, with your consent where required.
To comply with legal obligations, including pharmaceutical industry regulations and Egyptian data protection laws.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, access controls, and regular security audits. However, no method of electronic storage or transmission over the Internet is completely secure, and we cannot guarantee absolute security of your data.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device that help us understand how visitors interact with our website.

We use the following types of cookies:

Essential Cookies: Necessary for basic website functionality and security.
Analytics Cookies: Help us understand website traffic patterns and user behavior to improve our services.
Functional Cookies: Remember your preferences and settings for a better user experience.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

Third-Party Services

We may use third-party services for website analytics, email communications, and business operations. These service providers may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes. Third-party services we may use include website analytics platforms, email service providers, and customer relationship management tools.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies.

Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete personal data.
Deletion: Request deletion of your personal data, subject to legal and regulatory retention requirements.
Opt-Out: Unsubscribe from marketing communications at any time by contacting us or using the unsubscribe link in our emails.
Data Portability: Request your data in a structured, commonly used, and machine-readable format where technically feasible.

To exercise any of these rights, please contact us at info@epidispharma.com.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Epidis Pharma
Al Asherah, Nasr City, Cairo, Egypt
Email: info@epidispharma.com
Phone: +20 109 270 3109

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Cairo, Egypt. Epidis Pharma complies with applicable Egyptian data protection legislation and relevant pharmaceutical industry regulations regarding the handling of personal and business information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on this page and update the “Last updated” date. We encourage you to review this policy periodically.